Even though it’s not the Hilton, we’ll do everything we can to help make your stay at King’s comfortable.

Mail

Student mailboxes for those living in Alexandra Hall and the Bays are located at the front desk of Alexandra Hall; if you live in the Roost, you can pick up your mail at the reception desk in the A&A Building. Packages can be picked up at the reception area in the A&A Building. The closest mailbox for outgoing mail is located at the entrance to Lord Dalhousie Drive on Coburg Road, less than a one-minute walk from the King’s campus.

Your address while in residence:

Laundry

Coin-operated laundry facilities are located in Alexandra Hall, underneath Middle Bay, and in the tunnels of the A&A Building. Each load costs $1 (quarters and loonies). Students need to supply their own laundry detergent.

Health Insurance and Services

Should you fall ill or require non-emergency medical treatment, you can access Dalhousie Health Services, located in Howe Hall at 6230 Coburg Road, a short walk from the King’s campus. Services offered include routine medical exams, anonymous STI testing and sports medicine.

Canadian students must have a valid provincial health insurance card in order to access these services. International students are required to have a comprehensive medical plan to cover expenses. For information about your student health insurance plan, contact the Health Plan Coordinator in the King’s Student Union Office at ext. 217.

Illness and Sick Trays

Should you happen to fall ill or experience any health-related issues during the academic year, feel free to communicate with your Don about these issues. We will do our best to support and accommodate your needs. The Dons can also arrange for sick trays to be brought to you from the Dining Hall.

Maintenance Issues

The Facilities Staff at King’s is responsible for the maintenance and upkeep of our residence buildings. Any maintenance requests relating to your residence room should be directed to the front desk of Alex Hall at ext. 132. Larger maintenance issues should be directed to your Don.

Cleaning

Students are responsible for the general upkeep of their rooms. Cleaning supplies are available to students through the front desk of Alexandra Hall. Service Master (Loomis) is the cleaning contractor for the university. The company uses "green" cleaning supplies & products. Any cleaning requests can be submitted to the front desk of Alexandra Hall. Ongoing complaints or concerns should be directed to your Don.

Recycling and Garbage

Bins are provided in each residence for recycling plastic and glass drinking containers and paper. Garbage should be tied and placed outside residence rooms before 8:00 a.m. each day for daily morning pick-up. Garbage is not collected on weekends and must remain inside individual resident rooms until Monday pick-up.

Common Rooms and TV Rooms

Common rooms with televisions, for the general use of all students, are located in Alexandra Hall, North Pole Bay and the Roost. The rooms in Alexandra Hall and North Pole Bay can be booked out for group use through the front desk of Alexandra Hall.

Fitness Facilities

All residence students have full access to the fitness facilities (aerobic studio, cardio room, weight room, gymnasium) located in our campus gym. Access to these facilities is gained by using your residence swipe card.

DalCard/Student ID Cards

The DalCard is your student identification card, Library card, provides you with access to Prince Hall (the dining hall), and is also required for using your university bus pass on Metro Transit. You can obtain your DalCard at any time during the year by going to the DalCard office, which is located at 1443 Seymour Street (on the Dalhousie campus), a five-minute walk from the King’s Quad.

Storage

Unfortunately, King’s is not able to provide any storage space for personal belongings. Hockey and athletic equipment can be stored in the locker rooms in the gym. The key for this room is available from the front desk of Alexandra Hall.

Bicycles

Bicycles can be stored in the Storage Room located underneath Chapel Bay, to which you can gain access through the front desk of Alexandra Hall. There are also a number of bike racks located in the College Quad.